Return Policy
Digital Products & Custom Orders
PDF patterns and custom orders are non-refundable.
In-stock Physical Products
Buyer must contact me and ship back the item(s) within 30 days of delivery.
All returned items must be in the original condition and packed well, so as to prevent damage. Buyer is responsible for any loss of value.
Buyer is responsible for return shipping costs for "change of mind" returns.
Damaged or Missing Items
If the item you purchased arrives damaged, please contact me within 14 days of arrival. Please hold on to the item(s) and packaging to facilitate claims with the post office and, if applicable, the insurance company. I may ask you to return the damaged item for repair, exchange, or refund. In these cases, I will send you a printable return shipping label.
If your order does not arrive at all, please contact me within 30 days after ordering (90 days for international orders), so that I can follow up with the post office and reimburse you if the package shows no signs of reappearing.