Privacy Policy

PRIVACY

Dragon in Knots respects your privacy. The personal information collected from you, when you make a purchase or create an account, may include: your name, email address, mailing address, phone number, and limited payment information (type of credit card and the last 4-digits of your card number or your Paypal email address). Dragon in Knots does not have access to your full payment details, as payments are processed by Shopify.

Electronic newsletters and other promotional emails will be strictly opt-in. If you later decide to unsubscribe from promotional emails, you may inform us at info@dragoninknots.com.

Dragon in Knots uses your information to respond to your inquiries, to contact you regarding your purchases, to fulfill your orders, and to follow up on missing/damaged packages (for instance, if we need to file a claim with the shipping or insurance company). If you make a purchase, Dragon in Knots will share your shipping information with the United States Postal Service (if you are not in the USA, the USPS will transmit your information to the postal services needed to get your package to your address) and Pirate Ship (a postage printing service). Your information will also be shared with the payment processor (Paypal or Shopify). We use Gmail as an email provider, and messages and orders you submit through the website are sent as an email to our Gmail account. You can read the privacy policies of these third parties on their respective websites.
Here are the links:
Pirate Ship https://ship.pirateship.com/privacy
Paypal https://www.paypal.com/us/webapps/mpp/ua/privacy-full
USPS http://about.usps.com/who-we-are/privacy-policy/privacy-policy-highlights.htm
Gmail https://policies.google.com/privacy
Shopify https://www.shopify.com/legal/privacy

If the situation arises, Dragon in Knots may also share your personal information in compliance with government requests or to aid a legal investigation, when deemed necessary and appropriate.

Dragon in Knots will NEVER sell your information.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

COOKIES

Here is a list of cookies that Shopify uses. We’ve listed them here so you that you can decide if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

We also use Google Analytics to track traffic and non-personally identifiable information, such as average session duration and type of browser.

SOCIAL MEDIA

If you access our site through a social media platform (such as Facebook, Instagram, or Pinterest) or you make a purchase via a social media platform, your information is subject to the privacy policy of that platform. Here are links to their privacy policies:

Facebook https://www.facebook.com/privacy/explanation

Instagram https://help.instagram.com/519522125107875

Pinterest https://policy.pinterest.com/en/privacy-policy

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence.

LINKS

When you click on links on our website and blog, they may direct you away from our site. As these sites belong to other people and organizations, we encourage you to read their privacy statements.

QUESTIONS AND CONTACT INFORMATION

If you have questions regarding our privacy policy, please contact us at info@dragoninknots.com.

 

Follow this link to see our Terms of Service.